- Authorized individuals should call Convera LLC: 800-223-9392 or email checksNA@convera.com.
- Provide Convera LLC with specifics of the foreign check:
Remitter/Payer
Check Date
Check #
Foreign Amount
Currency Type - Convera LLC will provide you with the exchange rate and USD equivalent.
- At this juncture, endorse the check with the endorsement stamp that has been provided.
- Send endorsed check and completed deposit ticket via United States Postal Service Certified Mail to:
Convera LLC
Attention: Incoming Check Processing Department
13710 FNB Parkway, Ste 200
Omaha, NE 68154
CLAIMING FUNDS
After four business days, review IU Claims Table to see if funds have been received. Be sure to complete your KFS Document to claim your funds.
RETURN FUNDS
In the event of a return check, the Office of the Treasurer will notify you of the return; at which time you will need to create the KFS document for the return item.